Buy at Camaralia and get your VAT refunded if you live outside the European Union
If you are a tourist or resident outside the European Union, buying photography or video equipment in Spain can be up to 21% cheaper thanks to the VAT refund system (Tax Free).
At Camaralia, we make the process simple, transparent and hassle-free.
✅ Mandatory requirement: proof of residence outside the EU
To apply for Tax Free, it is not enough to state that you live outside the European Union.
You must prove your residence outside the EU with an official document.
This requirement also applies to Spanish or EU citizens who live in a non-EU country.
Required documentation
You must provide an official document proving your residence outside the EU, such as:
- Residence permit or residence card
- National ID from the country of residence
- Long-term visa
- Official certificate of residence issued by a public authority
Without this proof, VAT refund cannot be legally processed, even if you actually live outside the EU.
At Camaralia, we verify this before starting the process, to avoid any issues later.
Online purchases: how to request Tax Free
If you place your order through our online store, the process is just as simple, but please follow this important step:
Include a note in the “Order comments / observations” field requesting the Tax Free (DIVA) document.
Once we receive your order:
✔️ We will contact you directly
✔️ We will request the required documentation
✔️ We will issue the electronic Tax Free document (DIVA system)
✔️ We will explain how to validate it when leaving the EU
✈️ How do you get your VAT refund?
- Buy at Camaralia and request Tax Free (in store or online)
- Keep your invoice and electronic Tax Free document
- Before leaving the EU, validate the document at DIVA kiosks or customs
- Receive your refund:
- Directly from the store
- Or through refund service companies (commission may apply)
Important details to keep in mind
- Goods must leave the EU within 3 months from the purchase date
- Validation must be completed before leaving the EU
- Goods must be available for inspection by customs
- Without validation → VAT refund is not possible
Why buy at Camaralia as an international customer?
Because we do things properly:
Extensive experience with international customers
Clear and honest Tax Free management
Full compliance with regulations
Real support throughout the entire process
At Camaralia, we believe in doing it right the first time.
That’s peace of mind — and the best guarantee that you’ll get your VAT back without problems.